At Spotlight Studio, we respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia.

This policy explains what data we collect when you use our website or book our services, and how we use and protect it.

1. Data You Provide

• Contact details such as your name, mobile number and email.
• Your website account details and booking and order history.
• Booking details such as the service, time, duration and any notes you add.
• Payment data: online payments are processed through certified payment gateways and Tamara, and we do not store your card details.
• Your bank account details when paying or receiving your security deposit by bank transfer.
• Photos and videos taken by the studio team during your session.

2. Data Collected Automatically

• The website platform and analytics tools may collect general technical data such as device type, browser and pages visited to run and improve the website.

3. How We Use Your Data

• Confirming and managing your booking and contacting you about it.
• Processing payments, issuing invoices and refunding security deposits.
• Sending booking reminders and notifications by SMS or WhatsApp.
• Sending offers and marketing campaigns by SMS or WhatsApp.
• Delivering your session photos and materials.
• Running, improving and protecting the website against misuse.
• Complying with applicable laws and regulations.

4. Marketing Messages

• We send our clients offers and marketing campaigns by SMS or WhatsApp.
• You can stop marketing messages at any time by contacting us. This does not affect messages about your bookings.

5. Photos & Session Content

• Photos and videos taken by the studio team are used to deliver them to you.
• We do not publish your photos on our accounts or portfolio without your consent.
• We delete your session photos and videos from our devices after delivering them to you, except photos you have agreed to let us publish.
• For studio rental bookings, any content you shoot yourself is fully yours, and we do not keep or use it.

6. Security Cameras

• Security cameras are located only at the studio entrance and in the office, for security purposes.
• There are no cameras inside the shooting space.

7. Cookies

• Our website uses cookies to run the site and remember your choices, such as language, booking cart and login.
• We use analytics tools to understand how the website is used and improve it.
• You can control or disable cookies in your browser settings. Disabling them may affect some features, such as booking and payment.

8. Data Sharing

We do not sell or rent your data to anyone. We share it only when needed with:

• Rekaz, the platform that runs our website and booking system.
• Payment gateways and Tamara to process payments.
• SMS and WhatsApp service providers to send notifications and offers.
• Analytics providers, using general data that does not identify you.
• Government authorities when legally required.

9. External Links

• Our website links to external services such as our social media accounts, WhatsApp and payment gateways.
• When you visit them, your data is subject to their own privacy policies, and we are not responsible for them.

10. Data Protection

• Our website uses an encrypted connection to protect your data in transit.
• We take appropriate technical and organizational measures to protect your data from unauthorized access, loss or alteration.

11. Data Retention

• Session photos and videos: until they are delivered to you, except photos you have agreed to let us publish.
• Security camera recordings: only as long as needed for security purposes.
• Contact, booking and invoice data: as long as needed to provide the service and meet legal and accounting requirements, after which we delete or anonymize it.

12. Your Rights

You have the right to:

• Know what data we hold about you and get a copy of it.
• Request correction or updating of your data.
• Request deletion of your data, unless the law requires us to keep it.
• Withdraw your consent to publishing your photos at any time.
• Stop marketing messages at any time.

13. Changes to This Policy

• We may update this policy from time to time. Publishing the updated version on this page means it takes effect.

14. Contact Us

For any question about your privacy or a request about your data:

• Email: sl.studi01@hotmail.com
• WhatsApp: 0593996655

Last updated: October 2026